We will aim to dispatch all Royal Mail 24 Hour, 48 hour and Special Delivery parcels on the day of order (if placed before 6pm). If placed after 6pm, your order will be dispatched the next working day. Please note that these parcels take 1 or 2 working days to arrive so please take any Bank Holiday days into account when planning your order. All orders placed after 6pm on a Friday will be dispatched on the next working day the following week. *Delivery is not guaranteed and is dependent on the Royal Mail.
If you have any questions or issues, please contact our Customer Services team.
Please note that ‘days’ means working days. 95% of Royal Mail Tracked 48 deliveries are delivered within 2 working days. 95% of Royal Mail Most tracked 24 deliveries are delivered within 1 working day but a small percentage will take slightly longer. Special Delivery orders are guaranteed to arrive within 1 working day.
UK Delivery Options
For deliveries to the UK we use a combination of Royal Mail or Courier services for heavier items. Most shipments require a signature on delivery. Any order can be upgraded to a different delivery method after ordering if you contact Customer Services before dispatch (charges may apply).
• Royal Mail Tracked 48 Delivery is free for orders over £50.00 Orders under £50.00 will be charged £3.95.
• Royal Mail Tracked 24 is £4.50 per order, but is free for orders over £50.00.
• Special Delivery guarantees delivery within 1 working day and is £4.99 per order, but free for orders over £50.00.